Terms of Use

Please read these terms carefully before using our website and services

1. Acceptance of Terms

Welcome to Symphony Residences. These Terms of Use ("Terms") govern your access to and use of our website, services, and any related materials provided by Symphony Residences ("we," "us," or "our"), a luxury residential development located in Accra, Ghana.

By accessing or using our website, downloading our brochures, submitting inquiries, or engaging with our services in any way, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

We reserve the right to modify these Terms at any time without prior notice. Your continued use of our services following any changes constitutes acceptance of the new Terms. We recommend reviewing these Terms periodically.

You must be at least 18 years old and have the legal capacity to enter into agreements to use our services. By using our services, you represent and warrant that you meet these requirements.

2. Website Usage

2.1 Permitted Uses

You may use our website and services for the following legitimate purposes:

  • • Browsing property information and development details

  • • Downloading brochures and marketing materials

  • • Submitting property inquiries and viewing requests

  • • Subscribing to newsletters and updates

  • • Contacting our sales and advisory teams

  • • Engaging with our customer service

2.2 Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • • Using our services for any unlawful purpose or in violation of any applicable laws

  • • Attempting to gain unauthorized access to our systems, networks, or data

  • • Transmitting viruses, malware, or other harmful code

  • • Interfering with or disrupting our website or services

  • • Harvesting or collecting user information without consent

  • • Using our content for competitive or commercial purposes without authorization

  • • Impersonating Symphony Residences or any of its representatives

  • • Submitting false, misleading, or fraudulent information

2.3 User Responsibilities

You are responsible for maintaining the confidentiality of any login credentials, ensuring the accuracy of information you provide, complying with all applicable laws and regulations, and using our services in a manner consistent with their intended purpose and these Terms.

3. Intellectual Property

3.1 Our Content Ownership

All content on our website, including text, graphics, images, logos, videos, audio, software, and other materials (collectively, "Content"), is owned by Symphony Residences or its licensors and is protected by intellectual property laws. The Symphony brand, logo, and all related marks are trademarks of Symphony Residences.

3.2 License Grants

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Content for personal, non-commercial purposes in connection with your legitimate interest in our properties. This license does not permit reproduction, distribution, modification, or creation of derivative works without our express written consent.

3.3 User Submissions

By submitting content to us (including forms, messages, feedback, or other communications), you grant us a worldwide, royalty-free, perpetual license to use, reproduce, modify, and distribute such content for business purposes. You represent that you have all necessary rights to grant this license and that your submissions do not violate any third-party rights.

4. Property Information

4.1 Information Accuracy

While we strive to provide accurate and up-to-date information about our properties, development progress, amenities, and specifications, all information is subject to change without notice. Property details, pricing, availability, completion dates, and other information are estimates and may vary based on final approvals, construction progress, and market conditions.

4.2 Availability Changes

Property availability is subject to change without notice. Information displayed on our website does not constitute an offer to sell or a guarantee of availability. All sales are subject to final contract terms, approvals, and availability confirmation.

4.3 Pricing Updates

All pricing information is subject to change without notice and does not constitute a binding offer. Final pricing will be confirmed in purchase agreements and may include additional costs, fees, and taxes not reflected in preliminary estimates.

4.4 Investment Disclaimer

Any information provided regarding potential investment returns, property appreciation, or market performance is for informational purposes only and does not constitute financial advice. Past performance does not guarantee future results. We recommend consulting with qualified financial advisors before making investment decisions.

5. Privacy & Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our data practices as described in our Privacy Policy.

We are committed to compliance with applicable data protection laws, including the Ghana Data Protection Act 2012, GDPR, and CCPA. You have certain rights regarding your personal information, as detailed in our Privacy Policy.

Given the high-value nature of luxury real estate transactions, we implement enhanced security measures to protect client confidentiality and maintain discretion in all communications and transactions.

6. Third-Party Links

Our website may contain links to third-party websites, services, or resources that are not owned or controlled by Symphony Residences. These links are provided for your convenience and do not constitute endorsement of the linked sites or their content.

We are not responsible for the content, privacy policies, or practices of any third-party websites. We recommend reviewing the terms and privacy policies of any third-party sites you visit. Your interactions with third-party sites are governed by their respective terms and policies.

We may partner with financial institutions, legal firms, property management companies, and other service providers who may have links on our website. While we carefully select our partners, we cannot guarantee the quality or accuracy of their services.

7. Limitation of Liability

7.1 Warranty Disclaimers

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and those arising from course of dealing or usage of trade.

7.2 Damage Limitations

To the maximum extent permitted by applicable law, Symphony Residences shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangible losses, resulting from your use of our services.

7.3 Maximum Liability

Our total liability to you for all claims arising from or related to these Terms or your use of our services shall not exceed the amount you have actually paid to us in the twelve months preceding the claim, or GHS 1,000, whichever is greater.

7.4 Indemnification

You agree to indemnify, defend, and hold harmless Symphony Residences, its officers, directors, employees, agents, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

8. Dispute Resolution

8.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of Ghana, without regard to conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts of Ghana.

8.2 Dispute Resolution Process

Before initiating any formal legal proceedings, parties agree to attempt to resolve disputes through good faith negotiations. If negotiations fail, disputes may be resolved through binding arbitration under the rules of the Ghana Arbitration Centre, with proceedings conducted in English in Accra, Ghana.

8.3 Venue and Jurisdiction

You agree to submit to the personal jurisdiction of the courts located in Accra, Ghana, and waive any objection to venue in such courts. Any claims or disputes must be filed within one year after the claim or cause of action arises.

9. General Provisions

9.1 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.

9.2 Entire Agreement

These Terms, together with our Privacy Policy and any additional terms referenced herein, constitute the entire agreement between you and Symphony Residences regarding your use of our services and supersede all prior agreements and understandings.

9.3 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this section shall be void.

9.4 Termination

We may terminate or suspend your access to our services at any time, with or without cause or notice. Upon termination, your right to use our services will immediately cease, though provisions regarding intellectual property, limitation of liability, and dispute resolution shall survive.

9.5 Contact Information

If you have any questions about these Terms, please contact us at:

Symphony Residences - Legal Department

Email: [email protected]

Phone: +233 123 456 789

Address: Central Accra, Ghana

Acknowledgment

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. These documents represent a legally binding agreement between you and Symphony Residences.